School mail from the school's own address

Parents trust a message that comes from the school domain. Mail that arrives from a generic sender is easier to ignore.

Official school email lets Ultimate School Manager send through the account the school already uses. Fee receipts, exam timetables, wishes and syllabus plans can all use that identity. Day-to-day parent messaging also stays in parent communication.

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School messaging in the USMConnect app

Key Features

Your own mail server

Use Google Workspace, Microsoft 365 or a standard SMTP account instead of the platform default.

Test before you go live

Check the connection and domain authentication before official mail is enabled.

Signature footer

Add the school name, contact and branding to the footer of tenant emails.

Receipts and timetables

Payment receipts and exam timetables can go out as branded mail with a PDF.

Privacy on syllabus mail

A syllabus email goes to the intended recipient and does not include other students' details.

Send logs

Review whether official mail left the school's identity.


How It Works

  1. Choose Google Workspace, Microsoft 365 or SMTP and enter the school account.
  2. Run the connection test and the domain check.
  3. Set the signature footer.
  4. Turn official mail on. Receipts, timetables and wishes use it.

Benefits for Everyone

For the school

  • Parents see the school domain
  • One signature on official mail
  • A test before the first send

For the office

  • No separate mailbox for each notice
  • Send logs when you need to confirm delivery
  • Templates stay in the module that created them

For parents

  • Mail they can recognise
  • A receipt PDF with the payment mail
  • Syllabus details meant only for their child

Frequently Asked Questions

Google Workspace, Microsoft 365 and standard SMTP accounts.

Yes. Connection testing and domain authentication checks run before official mail is enabled.

No. This is the identity for school email sent from USM. SMS and app notifications continue as they are.

Yes. The school can configure a signature footer with its name, contact and branding.


Related Modules

View all School ERP modules

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